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When you don’t have the time or the ability to visit your doctor’s office for medical care, you can turn to telehealth. The exceptional team at Northern Medical Group Gastroenterology Division offers telehealth to new and existing patients, giving you the ability to videoconference with your doctor, receive medical care, and be prescribed medication while staying in the comfort of your own home. Request a virtual appointment online, or if you’d like to learn more about how to register for telehealth, call the office. The friendly staff can provide the information you need to access virtual medical services.


What is telehealth?

Telehealth is a HIPAA-compliant way to receive quality medical care virtually from the comfort of your home rather than in person to your doctor’s office.

The process is simple and easy. After you request a virtual appointment, we will send a calendar invite with a link to digital registration forms (more information below). Or you can simply request an appointment using this website and complete your registration forms now. You complete the forms and, using the link provided, meet your provider online on the date and time specified in your invitation.

If you live a distance from our office, you can still get the high-quality medical care you need in the comfort of your home through telehealth.

How does telehealth work?

Our office will send you a telehealth link to you 10 minutes before your appointment.

Benefits of teleheath: 

Two-way, high-definition video

With telehealth, we use video conferencing so that you have a face-to-face meeting with your provider. It’s just like you’re sitting together in your doctor’s office.

Digital patient registration

You will register online and submit your registration form during the process. The online registration form includes your symptoms, allergies, medications, medical history, and Insurance, ID cards and your Covid card.

Prescription management

Your doctor manages your medications and sends your prescriptions electronically to your preferred pharmacy.

Secure online payment

Telehealth software allows you to securely send your payment online.

Chat and photo-sharing capabilities

You can chat with your doctor and easily upload photos when applicable. Communication is a two-way street, as your physician can reach out to you with messages also.

HIPAA compliant

HIPAA is a law that protects the privacy of your medical records and personal health information. Our telehealth interactions are also secure, and only authorized users can access your telehealth sessions.

What health care services can I receive through telehealth?

You can receive many of the services normally provided in your doctor's office, but you need to check with your provider to learn exactly which services they offer via telehealth.

In the case of a medical emergency, you need to seek care at your local urgent care facility or hospital emergency department.

Will insurance pay for telehealth?

Many insurance companies cover telehealth. Additionally, some states require insurance companies to reimburse at the same rate as they cover for in-person appointments. In most states, Medicaid covers telehealth. Check with your insurance provider to find out if you’re covered.

As of March 6, 2020, Medicare is paying for telehealth services due to the COVID-19 crisis. However, this Medicare coverage may be a temporary benefit.

To learn more about telehealth and to get your connection started, call Northern Medical Group Gastroenterology Division at 845-452-9800 or request a telehealth appointment using our website.

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