You will get through a colonoscopy because you have the option-at least I can hope with your insurance company- of the team at Northern Medical Group Gastroenterology. The provider is a part, certainly, but the process starts at the front desk, with someone who listens to you carefully, moves inside, to the nurse who explains what will be happening, the nurse who comes in to set up equipment, the anaesthesiologist who treats you as a real person, who makes the comment that your birthday, and his wedding anniversary, are the same day, who then knows you by your name when you later hear him, after the procedure, in the next cubicle. Everyone is focused on getting you, yet another patient, through the colonoscopy as efficiently, professionally, pleasantly as possible.
